Privacy Policy
Effective Date: February 2, 2026
Acme Repairs (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including SMS notifications.
1. Information We Collect
- Name, phone number, and appointment details when you schedule a service.
- Your consent to receive SMS notifications.
2. How We Use Your Information
- To send SMS updates regarding your technician’s arrival and estimated time of arrival.
- To respond to inquiries when you text HELP.
- To maintain records of opt-in/opt-out consent for compliance purposes.
3. SMS Notifications
- By providing your phone number and agreeing during your call, you consent to receive SMS notifications.
- Message frequency may vary depending on your scheduled appointments.
- Msg & Data rates may apply.
- You can reply STOP to unsubscribe at any time or HELP for assistance.
4. Sharing of Information
- We do not sell or share your personal information with third parties for marketing purposes.
- Your information may be shared with service providers strictly for delivering the services you requested.
5. Data Security
- We implement reasonable measures to protect your personal information.
6. Contact Us
For questions regarding this Privacy Policy:
Email: info@esg-nyc.com
Phone: 1-917-622-5211
Privacy Policy URL: https://esg-nyc.com/privacy